Broker-Centric Design: Architecting Agentic Systems that Mirror How Insurance Brokers Think, Work and Win
Insurance Brokers Think in Context, Systems Don’t In most brokerages today, technology is still a passive participant in the submission journey. Brokers are left to bridge the gap between client ambiguity and system rigidity. They parse emails for intent, extract key details from PDFs, rekey the same data across multiple platforms, and try to piece […]